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Pemasaran Jasa: Prinsip, Penerapan, dan Penelitian
TJIPTONO, Fandy

Buku berjudul “Pemasaran Jasa: Prinsip, Penerapan, dan Penelitian” ini berfokus pada konsep, teori, aplikasi, dan riset di bidang pemasaran jasa (service marketing). Service (baik itu diterjema…

Edition
Terbaru
ISBN/ISSN
978-979-29-9083-6
Collation
xx, 601p.; 19 x 23 cm.
Series Title
-
Call Number
658.8 TJI p
Availability2
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Manajemen Pemasaran Jilid 1
KOTLER, PhilipKELLER, Kevin Lane

Dalam pekerjaannya sehari-hari, semua orang sebenarnya menjual sesuatu, entah berupa barang, jasa, properti, SDM, tempat, vent, informasi, atau pun organisasi. Jadi, apapun pekerjaannya, sebenarnya…

Edition
13
ISBN/ISSN
978-979-033-9354
Collation
xxviii, 346p.; ills.; bibl.; indeks. 21 x 28 cm.
Series Title
-
Call Number
658.8 KOT m V-1
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Manajemen Komunikasi dan Pemasaran
PRIANSA, Donni JuniWIBOWO, Lili Adi

Bab 1 Lingkungan Perubahan dan Bisnis Bab 2 Aspek-Aspek Manajemen dalam Komunikasi Kepada Pelanggan Bab 3 Komunikasi Kepada Pelanggan Bab 4 Teknik-Teknik Komunikasi Kepada Pelanggan Bab 5 Pemas…

Edition
-
ISBN/ISSN
978-602-289-291-5
Collation
xiv, 322p.; 16 x 24 cm.
Series Title
-
Call Number
658.802 WIB m
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Services Marketing: Integrating Customer Focus Across the Firm
ZEITHAML, Valarie A.BITNER, Mary JoGREMLER, Dwayne D.

Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all compani…

Edition
7
ISBN/ISSN
978-1-260-08352-1
Collation
xxviii, 514p.; 20.5 x 25.5 cm.
Series Title
-
Call Number
658.8 ZEI s
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Events Marketing Management: A Consumer Perspective
REIC, Ivna

This textbook provides students with an essential introduction to the theoretical underpinnings and practicalities of managing the marketing of events. In order to market events effectively, it is…

Edition
-
ISBN/ISSN
978-0-415-53358-4
Collation
x, 292p.; 17.5 x 24.5 cm.
Series Title
-
Call Number
394.2 REI e
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The Business of Tourism
HOLLOWAY, J. ChristopherHUMPHREYS, Claire

The tourism industry is in a constant state of flux, where trends and attitudes are frequently susceptible to outside influences, including factors such as technological and economic change. The Bu…

Edition
10
ISBN/ISSN
978-1-292-06324-9
Collation
xviii, 783p.; 19.5 x 26.5 cm.
Series Title
-
Call Number
910.68 HOL b
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Virtual Reality Marketing: Using VR to Grow a Brand and Create Impact
STUART, Henry

If a picture is worth a thousand words, then virtual reality (VR) is priceless. This book offers everything you need to know about the opportunities of VR for brands to better connect with consumer…

Edition
-
ISBN/ISSN
978-0-7494-8286-2
Collation
xix, 200p.; 16 x 23.5 cm.
Series Title
-
Call Number
658.8 STU v
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Hospitality Marketing
BUTTLE, FrancisBOWIE, DavidBROOKES, MaureenMARIUSSEN, Anastasia

This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality cours…

Edition
3
ISBN/ISSN
978-1-138-927-48-3
Collation
xxiii, 410p.; 19 x 25 cm.
Series Title
-
Call Number
338.47910688 BOW h
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Manajemen Pemasaran: Teori dan Aplikasi Pemasaran Era Tradisional Sampai Era …
MALAU, Harman

Bab 1 Pemasaran dan Era Perkembangannya Bab 2 Konsep Pemasaran Produk Bab 3 Konsep Pemasaran Jasa Bab 4 Periklanan, Promosi Penjualan, dan Hubungan Masyarakat Bab 5 Konsep Harga Bab 6 Strategi…

Edition
-
ISBN/ISSN
978-602-289-261-8
Collation
x, 350p.; 18 x 25.5 cm.
Series Title
-
Call Number
658.8 MAL m
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cover
Manajemen Pemasaran dan Pemasaran Jasa
ALMA, Buchari

Bab 1 Pengertian Pemasaran dan Perkembangannya Bab 2 Pendekatan Pemasaran Bab 3 Pemasaran Barang Konsumsi dan Barang Industri (Pasar Bisnis) Bab 4 Saluran Pemasaran Perdagangan Eceran dan Grosir…

Edition
-
ISBN/ISSN
978-979-8433-01-7
Collation
xii, 396p.; 16 x 24 cm.
Series Title
-
Call Number
658.8 ALM m
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cover
Anatomi Pariwisata Indonesia
YOETI Oka A

Edition
-
ISBN/ISSN
979-665-013-4
Collation
xxii, 218 hlm.
Series Title
-
Call Number
338.4791 YOE a

Edition
-
ISBN/ISSN
979-665-013-4
Collation
xxii, 218 hlm.
Series Title
-
Call Number
338.4791 YOE a
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cover
Strategi Pemasaran Hotel
YOETI, H. Oka A.

Edition
-
ISBN/ISSN
979-655-461-5
Collation
13,5x20 Cm, xvii, 181p.; bibl.
Series Title
-
Call Number
338.476474 YOE s

Edition
-
ISBN/ISSN
979-655-461-5
Collation
13,5x20 Cm, xvii, 181p.; bibl.
Series Title
-
Call Number
338.476474 YOE s
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cover
Economi Pariwisata : Sejarah dan Prospeknya
SPILLANE, James

Edition
-
ISBN/ISSN
-
Collation
150 p.
Series Title
-
Call Number
338.4791 SPI e

Edition
-
ISBN/ISSN
-
Collation
150 p.
Series Title
-
Call Number
338.4791 SPI e
Availability1
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cover
Paket Wisata: Penyusunan Produk dan Perhitungan Harga
NURIATA

Edition
-
ISBN/ISSN
978-602-289-027-0
Collation
xii., 124p., Illust., 16 x 24 cm.
Series Title
-
Call Number
338.4791 NUR p

Edition
-
ISBN/ISSN
978-602-289-027-0
Collation
xii., 124p., Illust., 16 x 24 cm.
Series Title
-
Call Number
338.4791 NUR p
Availability2
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cover
Designing Brand Identity: An Essential Guide for the Whole Branding Team
WHEELER, Alina

Edition
4
ISBN/ISSN
978-1-118-09920-9
Collation
x, 326p., Illust., Biblio., Index. 22.5 x 28.5 cm
Series Title
-
Call Number
658.827 WHE d

Edition
4
ISBN/ISSN
978-1-118-09920-9
Collation
x, 326p., Illust., Biblio., Index. 22.5 x 28.5 cm
Series Title
-
Call Number
658.827 WHE d
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cover
Services Marketing: An Interactive Approach
FISK, Raymond, P.; GROVE, Stephen J.; JOHN, Joby

I. FOUNDATIONS OF SERVICES MARKETING. 1. Understanding Services Marketing. 2. Frameworks for Managing the Customer's Experience. 3. Plugging into the Information Age. II. CREATING THE INTERACTI…

Edition
4
ISBN/ISSN
978-1-285-19390-8
Collation
xxiii, 261p., Illust., Index. 20 x 25.5 cm
Series Title
-
Call Number
658.8 FIS s
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cover
International Marketing: Asia-Pacific Edition
CZINKOTA, Michael; RONKAINEN, Ilkka; SUTTON-BRADY, Catherine; BEAL, Tim; STEGEMANN, Nicole

Part 1 The International Environment 1 Introduction to International Marketing 2 The Economic Environment 3 Trade Institutions and Trade Policy 4 The Political and Legal Environment 5 The Cult…

Edition
3
ISBN/ISSN
978-0170237871
Collation
xviii, 582p., Ill., Index. 22 x 25.5 cm
Series Title
-
Call Number
R 658.848 CZI i
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cover
Marketing Management in Asia
IACOBUCCI, Dawn; SHANNON, Randall; GRIGORIOU, Nicholas

Part I Marketing Strategy Chapter 1 Why is Marketing Management Important? Chapter 2 Customer Behavior Chapter 3 Segmentation Chapter 4 Targeting Chapter 5 Positioning Part II Product Posit…

Edition
-
ISBN/ISSN
978-981-4459-24-4
Collation
xiii, 530p., Illust., Biblio., Index. 21.5 x 27.5
Series Title
-
Call Number
658.80095 IAC m
Availability1
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cover
Marketing Research for Beginners: A Practical Handbook
KHOO Hong Meng

Chapter 1 Introduction to Marketing Research Chapter 2 Ethical Consideration in Marketing Research Chapter 3 Getting Started with Marketing Research Chapter 4 Designing Marketing Research Chapt…

Edition
-
ISBN/ISSN
978-981-4392-61-7
Collation
xviii, 514p., Illust., Biblio. 20 x 26 cm
Series Title
-
Call Number
658.83 KHO m
Availability1
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cover
Strategic Marketing: Decision Making and Planning
REED, Peter

Part 1 Introduction 1 The Changing World of Marketing 2 Strategic Thinking and Strategic Decision Making Part 2 Identifying Strategic Opportunities 3 Strategic Analysis Part 3 Strategy Dev…

Edition
4th edition
ISBN/ISSN
978-0170241236
Collation
xiv, 289p., Illust., Index. 18.5 x 25.5 cm
Series Title
-
Call Number
R 658.802 REE s
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Perpustakaan Politeknik Negeri Bandung Nomor Pokok Perpustakaan 3217022C0000001 Gedung H Lantai 1 Jl. Gegerkalong Hilir, Desa Ciwaruga, Kecamatan Parongpong, Kab. Bandung Barat 40559Provinsi Jawa Barat Telepon (022) 2013789 ext:178 Faksimile (022) 2013889 Email : lib@polban.ac.id WhatsApp : 0821-1020-3024 Instragam : @polbanlibrary Facebook : Perpustakaan Polban YouTube : Perpustakaan Polban Jam Pelayanan Senin s.d. Jumat : 08.00 s.d. 16.00 WIB Istirahat Jumat (Tutup) : 11.00 s.d. 13.00 WIB

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