Service, Quality & Satisfaction
Bab 1 Manajemen Jasa: Konse[ dan Isu Strategik Bab 2 Manajemen Desain Jasa Bab 3 Manajemen Kualitas Jasa Bab 4 Manajemen Kepuasan Pelanggan Bab 5 Manajemen Permintaan dan Penawaram Jasa Bab 6 …
- Edition
- 3
- ISBN/ISSN
- 978-979-29-2785-6
- Collation
- xxii, 506p. 19 x 23 cm
- Series Title
- -
- Call Number
- 658.8 TJI s
Service, Quality & Satisfaction
- Edition
- 2
- ISBN/ISSN
- 978-979-29-0040-8
- Collation
- xvi, 321p.
- Series Title
- -
- Call Number
- 658.8 TJI s
- Edition
- 2
- ISBN/ISSN
- 978-979-29-0040-8
- Collation
- xvi, 321p.
- Series Title
- -
- Call Number
- 658.8 TJI s
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